[android-developers] Application crashes on Samgsung Moment

Hi All,
Has anyone had any problems with their applications crashing on the
Samsung Moment?

I have a customer who is reporting that my application crashes
on their Samsung Moment when installing and crashes when they try to
run app.
Even posted very negative comments and ratings because of issues

Neither I nor any of the 5 testers I depend on can reproduce the
crash.
I've tested my app on the simulator with 1.6 - 2.1 all res/density and
no problems.
The following devices were used for testing:

- HTC Magic
- HTC Hero
- Milestone,
- Nexus1,
- Motorola Droid
- G1
- MyTouch

The customer's firmware is Android 2.1.
I've tested my app on the simulator with 1.6 - 2.1 and no problems.

At this stage I'm stumped!
I'm not sure what else to do!

I have refunded the customer's money and exchanged several emails
trying to deduce the root of the issues.
The customer is understandably frustrated and upset.

I have sold over 200copies of my app on Market & elsewhere and this is
the first customer
who has reported any such problems.

Any advice on this would be appreciated.

Singh

the app in question is MathPac, a mathematics utility package. I also
have StatsPac listed and they were developed together so the issue may
extend to StatsPac as well even though no one has yet reported it.

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