[android-developers] Re: Some tablets marked as Incompatible in Play Store, but not in Developer Console

Thanks, Rudolf.

The tablets in question a) are marked as compatible with the APK in Dev Console, b) had downloaded and were running the app before the APK update, so were compatible then. The update changed nothing in the manifest, so there should be no change in which devices are compatible.

I don't think that the supports-screen element is necessary - tablets are supported without explicitly using that element.

My conclusion is that there is a change or problem in the Play Store.

Julian

On Tuesday, May 21, 2013 1:23:34 AM UTC-7, Rudolf Hornig wrote:

Oh and probably you need to provide the supports-screen element in your manifest and declare explicitly the tablet support:

<supports-screens android:resizeable="true" android:normalScreens="true" android:anyDensity="true" android:largeScreens="true" android:smallScreens="true" android:xlargeScreens="true"></supports-screens>

Maybe PlayStore started to enforce this to go ahead and push the developers to update their apps to correctly support tablets.

On Tuesday, 21 May 2013 10:18:17 UTC+2, Rudolf Hornig wrote:

Probably those users set a custom DPI on their tablet? ask them. This is a common reason for such a case.

On Monday, 20 May 2013 21:15:43 UTC+2, jjbunn wrote:

I don't think it has anything to do with the 2.2 build (what makes you think it does?) as I already tried a version targeting 4.0 and the result was the same.

My users report that there are several other apps in the Play Store that are now marked as incompatible for their tablets, which were compatible a few days ago.

So, my impression is that the problem is in the Play Store, but I'd love to be wrong, because then I could fix it myself!

Julian


On Monday, May 20, 2013 10:41:46 AM UTC-7, Jonathan S wrote:

Problem is Android 2.2 SDK build. You can built it on 4.0 and keep minimum API level. Just be very careful.

On Monday, May 20, 2013 12:50:39 PM UTC-4, jjbunn wrote:

I uploaded a new APK for one of my apps on Friday. There was no change
to the manifest or build settings for the app, but some of my
customers using tablets like the Note 10 and Nexus 10 tell me that the
new APK is marked as incompatible in the Google Play store, whereas
they were happily using the previous version on those devices.

In my Android Developer Console, the APK is marked as being compatible
with those tablets (in fact it is marked as compatible with over 2000
devices, and incompatible with 0 (zero)).

So I am very puzzled what has happened, and would really appreciate
some help :-)

Here is the Manifest. I build with the Android 2.2 SDK.

<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
      package="com.xxx.xxx.xxx"
      android:installLocation="auto"
      android:versionCode="76" android:versionName="5.9.2">
           <uses-permission android:name="android.permission.RECORD_AUDIO"/>
           <uses-permission
android:name="android.permission.MODIFY_AUDIO_SETTINGS"/>
           <uses-permission
android:name="android.permission.WRITE_EXTERNAL_STORAGE"/>
           <uses-sdk android:minSdkVersion="4"/>
    <application android:icon="@drawable/icon"
        android:label="@string/app_name"
        android:theme="@android:style/Theme.NoTitleBar" >
        <activity android:name=".MyApp"
                  android:label="@string/app_name">
            <intent-filter>
                <action android:name="android.intent.action.MAIN" />
                <category
android:name="android.intent.category.LAUNCHER" />
            </intent-filter>
        </activity>
    </application>
</manifest>

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