Thursday, May 23, 2013

[android-developers] Re: Some tablets marked as Incompatible in Play Store, but not in Developer Console

For one app I have two APKs, one for 10" tablets and another for everything else.  To get that working properly I uploaded a draft "hello world" app testing two different manifest settings to see the supported devices.  Now they have implemented  BETA and ALPHA version APKs you can test that way too.  For the two APKs to work properly I had to do things just a little differently than described in the documentation due to higher density smaller tablets.  Then I had a customer with a 10" tablet with too low a resolution.  Turns out this tablet though it came with Play isn't even listed as a supported device.

On Thursday, May 23, 2013 9:07:40 AM UTC-7, jjbunn wrote:


On Thursday, May 23, 2013 2:52:26 AM UTC-7, al wrote:
Funny, you seem to ask for help but don't want to try the suggestions insisting it's Googles problem and thinking they would solve it...

I'm not insisting on anything, I'm just trying to find out what has changed. Uninformed speculative suggestions are not super helpful since implementing them risks screwing up things for many users.
 

Looking at your manifest, I think there may be problems regarding screen compatibility mode. See http://developer.android.com/guide/practices/screen-compat-mode.html and http://android-developers.blogspot.de/2011/07/new-mode-for-apps-on-large-screens.html.

Thanks for the links.
 

Now, why does the problem occur without changes to the manifest? Yes, there may have been changes made by Google. However, I would not wait until Google fixes the problem. That's not necessarily Googles strength. It may even be the case that Google does not think it does something wrong.

By definition, Google can not do anything "wrong" since it's their system - I'm just trying to work with it. All I need to know is what to change to comply with whatever is new. I'm certainly not going to wait for them to revert back.
 

Instead, I would add a supports-screens element and set android:targetSdkVersion. The values you should use depend on your app. I also would use a current sdk version to build the app.

Achim

Thanks for the advice - I think what I may do is try your suggestion with one of my other less well used apps, to see if it fixes the problem for that app.

Julian
 

Am Mittwoch, 22. Mai 2013 17:56:30 UTC+2 schrieb Julian Bunn:
Hi Bob ... thanks for the input. I really don't want to set such a high minSdk as then I would lose many of my >10,000 customers, who are running older versions of the OS.

It's been a few days since this tablet problem appeared so I'm going to check back with those customers to see if the app availability in the Play Store has changed in the meantime. 



On Tuesday, May 21, 2013 7:39:58 AM UTC-7, bob wrote:
I agree that it probably does not have to do with the 2.2 build.

I was having the same problem and was using the 2.2 build.

However, I switched from 2.2 to 4.2 SDK, and this did not remedy the problem.

However, I was able to "sort of remedy" the problem by setting

minSdkVersion=15
targetSdkVersion=15

You might want to try that as an experiment.

Thanks.


On Monday, May 20, 2013 2:15:43 PM UTC-5, jjbunn wrote:
I don't think it has anything to do with the 2.2 build (what makes you think it does?) as I already tried a version targeting 4.0 and the result was the same.

My users report that there are several other apps in the Play Store that are now marked as incompatible for their tablets, which were compatible a few days ago.

So, my impression is that the problem is in the Play Store, but I'd love to be wrong, because then I could fix it myself!

Julian


On Monday, May 20, 2013 10:41:46 AM UTC-7, Jonathan S wrote:
Problem is Android 2.2 SDK build. You can built it on 4.0 and keep minimum API level. Just be very careful.

On Monday, May 20, 2013 12:50:39 PM UTC-4, jjbunn wrote:
I uploaded a new APK for one of my apps on Friday. There was no change
to the manifest or build settings for the app, but some of my
customers using tablets like the Note 10 and Nexus 10 tell me that the
new APK is marked as incompatible in the Google Play store, whereas
they were happily using the previous version on those devices.

In my Android Developer Console, the APK is marked as being compatible
with those tablets (in fact it is marked as compatible with over 2000
devices, and incompatible with 0 (zero)).

So I am very puzzled what has happened, and would really appreciate
some help :-)

Here is the Manifest. I build with the Android 2.2 SDK.

<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
      package="com.xxx.xxx.xxx"
      android:installLocation="auto"
      android:versionCode="76" android:versionName="5.9.2">
           <uses-permission android:name="android.permission.RECORD_AUDIO"/>
           <uses-permission
android:name="android.permission.MODIFY_AUDIO_SETTINGS"/>
           <uses-permission
android:name="android.permission.WRITE_EXTERNAL_STORAGE"/>
           <uses-sdk android:minSdkVersion="4"/>
    <application android:icon="@drawable/icon"
        android:label="@string/app_name"
        android:theme="@android:style/Theme.NoTitleBar" >
        <activity android:name=".MyApp"
                  android:label="@string/app_name">
            <intent-filter>
                <action android:name="android.intent.action.MAIN" />
                <category
android:name="android.intent.category.LAUNCHER" />
            </intent-filter>
        </activity>
    </application>
</manifest>

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