Sunday, February 27, 2011

[android-developers] Re: GOOGLE TO BAN PAYPAL?!

I followed her advice, however this seems to be the general
concensus...

http://www.google.com/support/forum/p/Android+Market/thread?fid=6d6cc0380c0b10d500049d3f4f0f3433&hl=en

It's so incredibly tempting to PM Eric Schmidt on FB and ask him if
this is normal....T_T

On Feb 26, 8:44 pm, TreKing <treking...@gmail.com> wrote:
> On Sat, Feb 26, 2011 at 3:27 PM, Dianne Hackborn <hack...@android.com>wrote:
>
> > Have you tried going to the Market support forum?
>
> >http://www.google.com/support/forum/p/Android+Market/label?lid=7dc8a5...
>
> > There are people from Market support answering questions there.
>
> LOL - Seriously? With all due respect Dianne, have you actually been over
> there? I spend about as much time there as I do here and I assure you, there
> is ***no one*** from the Market team answering *anything* over there. There
> was a time when you could count on "Dontae" to at least chime in with a
> bulls*** canned "we're looking into it" response, but in the last like 6
> months or so I have not seen a single response from a Google Employee in
> that "support" forum.
>
> Sometimes, if you win a lottery, they'll respond to direct developer support
> requests when major stuff breaks (like the stats that are always
> breaking). But no one, and I mean NO ONE, from the Market has ever taken
> even 5 seconds to answer questions only someone from Google could answer,
> like the points of the TOS discussed here (and this issue has come up quite
> a few times).
>
> At least AFAIK - if you happen to know where these types of questions have
> been answered, I'm sure we'd all like to know where to go look.
>
> I mean, look at what you, Romain, Xavier, and others do here: spending your
> own free time helping us out wherever you can with issues others can't. I
> presume you all do this because you care about the product and want us to
> have a good experience using it. That's why it truly boggles my mind that
> not a single individual on the Market Team gives enough of a damn about
> *their* product to respond to even a single post.
>
> So, unfortunately, the OP is absolutely correct. Support for the Android
> Market for both users and developers is essentially non-existent. And this
> lack of support (and for me personally the fact that no one on that team
> seems to give a damn) is the chief reason why so many developers have such a
> terrible perception of everything and anything that has to do with the
> Android Market.
>
> --------------------------------------------------------------------------- ----------------------
> TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago
> transit tracking app for Android-powered devices

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