Thursday, August 16, 2012

Re: [android-developers] Abnormal tip "sorry,process com.google.process.gapps has stopped" popup very often.

Have you done anything to the device like flash a different version or accept an OTA update?

This often happens when you go backwards to a previous version because we support database upgrades but not downgrades.

A good idea in these cases is to use adb to capture a bugreport and see what crashed.


On Tue, Aug 14, 2012 at 5:52 AM, Maheswar Martha <marthamaheswar@gmail.com> wrote:
Hi,
 
Below abnormal tip is popping up while performing sync of gmail/google+.
 
"sorry,process com.google.process.gapps has stopped"  ( See the attached image)
 
Problem reproduction procedure:
 
"sorry,process com.google.process.gapps has stopped
 

We didn't get any crash logs like tombstones or traces.txt.

The only traces observed in logcat(find the logcat log in the attachment):

 

I/ActivityManager(  260): Process com.google.process.gapps (pid 609) has died.

 

I/ActivityManager(  260): Kill com.google.android.youtube (pid 3167): provider com.google.android.gsf.settings.GoogleSettingsProvider in dying process com.google.process.gapps

 

1. What could be reason for the problem?

2. Do we have any fixes for this issue? If yes, can you provide the fix details.

3. any workaround?

 

Thanks in advance.

 

/Maheswar Martha

 

 

 

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