I would guess their algorithm removes five star ratings that don't
have comments: that seems suspicious to me too.
Kris
On Tue, Jan 29, 2013 at 1:35 PM, Héctor Júdez <hjudez@gmail.com> wrote:
> At first I thought old rates were disappearing because I did not update my
> main app during 2012 and lots of users uninstall it. However, since I am
> only losing 5 star rates this doesn´t make sense.
> It also doesn´t make sense because it all started at once last week and I am
> losing rates from apps that have been unpublished for more than 6 months
> already.
> I can still read comments from January 2010 in my developer console so they
> are getting rid of uncommented rates.
>
> Rates drop from all the apps at the same time... I press F5 and I can see
> them dropping, first one app, then the second one, then the third... and it
> stops for some hours.
>
> After Christmas I completely redisigned my main app and I have been pushing
> new updates every week. Users were really happy and I was receiving a lot of
> 5 star rates at once after every update.. maybe this seemed suspicious to
> Google and trigger some type of algorithm into my account.. Who knows...
>
>
> El martes, 29 de enero de 2013 19:13:51 UTC+1, bob escribió:
>>
>> If you can find any particular reviews that get removed, that could be
>> more helpful.
>>
>>
>> Then you would know the date of the review that got removed. Maybe it
>> will be really old?
>>
>>
>>
>> On Tuesday, January 29, 2013 11:47:41 AM UTC-6, Héctor Júdez wrote:
>>>
>>> Of course, an app that was rated 4.5 now is 4.4... another that was rated
>>> 4.0 now is 3.8
>>> Two other apps are not even published but rates keep on decreasing. All
>>> of them are 5 star rates execep in one of the unpublished apps in which I am
>>> losing 5 and 1 star rates.
>>>
>>> El martes, 29 de enero de 2013 18:36:00 UTC+1, Nobu Games escribió:
>>>>
>>>> Did actually the average rating of your app change?
>>>>
>>>> On Tuesday, January 29, 2013 10:28:03 AM UTC-6, Héctor Júdez wrote:
>>>>>
>>>>> this is the useless message from Google:
>>>>>
>>>>> Hi,
>>>>>
>>>>> Thank you for your note.
>>>>>
>>>>> The number you see represents the total number of ratings that your
>>>>> application received. Because not all ratings received user comments, it is
>>>>> normal for the number of comments to be a lesser amount. Additionally, we
>>>>> only display recent comments for the application. In most cases, this is on
>>>>> a rolling 30-day basis.
>>>>>
>>>>> In other cases, it is possible that we've detected and removed comments
>>>>> or ratings that have violated our terms of use. You can see our
>>>>> Developer-facing comment policies outlined in our Content Policy:
>>>>> http://www.android.com/us/developer-content-policy.html#spam
>>>>>
>>>>> The user facing comment policy can be viewed here:
>>>>> http://www.google.com/support/androidmarket/bin/answer.py?hl=en&answer=138329
>>>>>
>>>>> Regards,
>>>>> The Google Play Team
>>>>>
>>>>>
>>>>>
>>>>> El martes, 29 de enero de 2013 17:24:28 UTC+1, Héctor Júdez escribió:
>>>>>>
>>>>>> I am in The Netherlands and during USA night nothing happens.. It all
>>>>>> starts now.
>>>>>> I just took a screenshot and 5 minutes after another 15 rates were
>>>>>> gone. During the night (USA day time) I lose some more... Now I am going to
>>>>>> take screenshots every day because this has no sense at all.
>>>>>>
>>>>>>
>>>>>> El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió:
>>>>>>>
>>>>>>> Maybe you should take screenshots of your ratings histogram on
>>>>>>> various days so you at least have some evidence?
>>>>>>>
>>>>>>>
>>>>>>> Maybe it will even reveal a pattern?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:
>>>>>>>>
>>>>>>>> I just really hope this doesn't happen to anybody else... already
>>>>>>>> 317 rates gone.. and it doesn't stop, every day I lose around 50.
>>>>>>>> It is so depressing.. I've put a lot of effort into these projects
>>>>>>>> (and also quite some money)...
>>>>>>>>
>>>>>>>> I did write in Google+ also... and of course no answer. I want to
>>>>>>>> forget but it is not stoping.
>>>>>>>> Anyone knows someone in G+ in charge of the #PlayStore?
>>>>>>>>
>>>>>>>>
>>>>>>>> El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari
>>>>>>>> escribió:
>>>>>>>>>
>>>>>>>>> My app has been published for 2 1/2 years and have 2500+ ratings
>>>>>>>>> also. I haven't lost any that I can see. Knock on wood.
>>>>>>>>>
>>>>>>>>> That said, it sometimes happens that I get an extra batch of
>>>>>>>>> "phantom' ratings which are removed a few days later.
>>>>>>>>>
>>>>>>>>> If you want to complain somewhere, may I suggest Google+ and copy a
>>>>>>>>> few Google people on there. I think you would have a better chance of
>>>>>>>>> getting a legitimate response than here or by contacting Support.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:
>>>>>>>>>>
>>>>>>>>>> You are all right.. Google just answered two of my emails with the
>>>>>>>>>> exact same copy&paste message saying nothing but crap.
>>>>>>>>>> Anyway, time to forget. Thanks.
>>>>>>>>>>
>>>>>>>>>> El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez <hju...@gmail.com>
>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>> However before you could gatter all together and complain in the
>>>>>>>>>>>> Market Google Group... now this group is gone and we cannot complain any
>>>>>>>>>>>> more.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> You're doing a fine job without that forum ;)
>>>>>>>>>>>
>>>>>>>>>>> Honestly, it sucks, but there's no sense in continuing to
>>>>>>>>>>> complain here. I checked my apps and I seem to be missing some ratings as
>>>>>>>>>>> well from early on. Not sure if there are more missing, I don't track them
>>>>>>>>>>> in that much detail. Whatever the reason is, you're not going to get
>>>>>>>>>>> anywhere stressing about it and raising a ruckus here.
>>>>>>>>>>>
>>>>>>>>>>> Contact Google Play "support" knowing full well you won't get a
>>>>>>>>>>> response, or pester Googler's on G+, or wait it out and see what happens.
>>>>>>>>>>> When stuff like this happens on Google Play, it's usually a sign of
>>>>>>>>>>> "features" or changes coming.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> -------------------------------------------------------------------------------------------------
>>>>>>>>>>> TreKing - Chicago transit tracking app for Android-powered
>>>>>>>>>>> devices
>
> --
> --
> You received this message because you are subscribed to the Google
> Groups "Android Developers" group.
> To post to this group, send email to android-developers@googlegroups.com
> To unsubscribe from this group, send email to
> android-developers+unsubscribe@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/android-developers?hl=en
> ---
> You received this message because you are subscribed to the Google Groups
> "Android Developers" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to android-developers+unsubscribe@googlegroups.com.
> For more options, visit https://groups.google.com/groups/opt_out.
>
>
--
--
You received this message because you are subscribed to the Google
Groups "Android Developers" group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
android-developers+unsubscribe@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/android-developers?hl=en
---
You received this message because you are subscribed to the Google Groups "Android Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.
No comments:
Post a Comment