Sunday, February 27, 2011

[android-developers] Problems with the Market

Hello Android gurus,

I've got several questions/problems with the way my app is shown in the Market.
Specifically:

- users tell me the app ( both free and paid versions ) is unavailable in Brazil  ( 'all locations' is set so the app should be available everywhere, no? )
- right now I happen to be in India and if I use the Market app in my phone, both versions are also unavailable here. However, if I use the browser and go to https://market.android.com, the app is there.
- if I go to my developer account in https://market.android.com/publish , I can see that the free version has 11 comments.  However, If I view the app from within the cellphone's Market App ( obviously doing it in a country where it is available, in this case Taiwan ) I can only see the first 4 comments.
- the paid version fares even worse: it used to have 1 comment and one rating, those were visible for some time, but now both have disappeared!
- if I view the apps from the browser ( again, thru https://market,android.com ) both of them do not have any comments whatsoever, not even the 4 comments that are visible from the Market App.

What gives? This all looks like a big mess to me.  Anyone could point me to any official Google support that I can ask about those issues? 

best,

Leszek

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